NS
Natalie S
1 reviews | Active since Oct 2018
06 Oct 2023, 12:34
WHAT A WASTE
I have had problems with rain, especially when I signed with them but this last month was the worst. I paid my account manually and was then double debited by them, I had my payment paid back to me 3 weeks later, so I still had a months payment owing to me. This month, they cut my service, said I owe nothing, then when I enquired, I suddenly owed a payment. Until I can find a similar wifi option available, DEFINITLY NOT, the same service, I will move. DO NOT, I REPEAT, DO NOT SIGN UP WITH THEM, no matter how lovely their deals may look.
Helpful (0)
Replies (3)0
Replies (3)Rain's replyOfficial
06 Oct 2023, 13:09Hi Natalie S.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
Rain's reply06 Oct 2023, 13:09
Official
Hi Natalie S.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
NS
Natalie S's updateReviewer Update
10 Oct 2023, 14:51Good day
I have provided you with documents asked asked but still no answer despite numerous attempts to reach you via email as well as contact you via the call center.
This is not working out well for your reputation, I have already spoken to people who are interested in your products but have told them to be weary due to EXACTLY what is happening to me now.
My work is suffering as is that of my daughter's as she could not log onto her school today
I have provided you with documents asked asked but still no answer despite numerous attempts to reach you via email as well as contact you via the call center.
This is not working out well for your reputation, I have already spoken to people who are interested in your products but have told them to be weary due to EXACTLY what is happening to me now.
My work is suffering as is that of my daughter's as she could not log onto her school today
NS
Natalie S's update10 Oct 2023, 14:51
Reviewer Update
Good day
I have provided you with documents asked asked but still no answer despite numerous attempts to reach you via email as well as contact you via the call center.
This is not working out well for your reputation, I have already spoken to people who are interested in your products but have told them to be weary due to EXACTLY what is happening to me now.
My work is suffering as is that of my daughter's as she could not log onto her school today
I have provided you with documents asked asked but still no answer despite numerous attempts to reach you via email as well as contact you via the call center.
This is not working out well for your reputation, I have already spoken to people who are interested in your products but have told them to be weary due to EXACTLY what is happening to me now.
My work is suffering as is that of my daughter's as she could not log onto her school today
NS
Natalie S's updateReviewer Update
11 Oct 2023, 10:21Still waiting for a response and still nothing, is this struggle going to continue?
NS
Natalie S's update11 Oct 2023, 10:21
Reviewer Update
Still waiting for a response and still nothing, is this struggle going to continue?
