DD
Denzel D
1 reviews | Active since Jun 2023
30 Apr 2024, 08:24
What a turn around.
What a turn around. Last week I wrote a review about poor customer service from rain. The customer service department still needs work as they did nothing to resolve my issues. Instead 3 people from sales helped me resolve 3 issues and got me signed up with a new smart router. This is synergy at its best and these are employees rain.co.za should be pushing to the forefront. A big Thanks to the following people Corbin Williams (team manager). Joshua (Sales Agent) Laetitia(Sales Agent). None of the work in customer Care but gave me the best Customer experience I have ever gotten from Rain.co.za. Again Thanks to you Corbin and your amazing team.
Helpful (0)
Replies (2)0
Replies (2)Rain's replyOfficial
30 Apr 2024, 08:35Hi
Positive feedback is always encouraging. We appreciate your acknowledgment and kind words.
Thank you.
rain.
Positive feedback is always encouraging. We appreciate your acknowledgment and kind words.
Thank you.
rain.
Rain's reply30 Apr 2024, 08:35
Official
Hi
Positive feedback is always encouraging. We appreciate your acknowledgment and kind words.
Thank you.
rain.
Positive feedback is always encouraging. We appreciate your acknowledgment and kind words.
Thank you.
rain.
Rain's replyOfficial
30 Apr 2024, 09:20Hi
Thank you. Your kind words will be duly directed to all the parties mentioned.
Regards,
rain.
Thank you. Your kind words will be duly directed to all the parties mentioned.
Regards,
rain.
Rain's reply30 Apr 2024, 09:20
Official
Hi
Thank you. Your kind words will be duly directed to all the parties mentioned.
Regards,
rain.
Thank you. Your kind words will be duly directed to all the parties mentioned.
Regards,
rain.
