NM
Nonkululeko M

1 reviews | Active since Oct 2013

04 Dec 2024, 11:13

What a champ George Thulo

I had the pleasure of speaking to someone who finally know what theyre doing. It was my 4th call today. The 1st one said i must speak to sales when i actually needed help from support. But she couldn't put me through they were going to call me back, no phone call received. Called again the 2nd one from sales said its a support query they were going to call me back. No phone call received. 3rd call for cancellation cause i was actually frustrated & irritated with people who don't know how to do their work: she will escalate it. she cant cancel it for me. Last call was such a pleasure to deal with; his name was George Thulo. What a breathe of fresh air, he even showed me how to do a downgrade / upgrade for myself on the rain go.

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Replies (1)
Rain
Rain's reply04 Dec 2024, 11:37
Official
Hi Nonkululeko,

Positive feedback is always encouraging. We appreciate your acknowledgement and kind words.

Thank you.
rain.