What a bunch of @#$%

For more than a month now every night, without fail, at 23:00 when the peak time expires I have to reboot my router since my devices show "connected without internet" and the network indictor on the router illuminates red. This problem has been brought to Rain's attention via Hellopeter, but to no avail. Furthermore...Don't even try to call them on their support number as all they can do is play a "hold" jingle.