What a bunch of ***!

The customer service is the worst! I have overpaid my account and can still not gain access to the internet. Are there even any people working for this company!? No one even responds! All I keep getting are generic messages. Is this place run by freaking robots!? So quick to take your money, but then you receive no service. I have no had to spend extra money in Internet!! This is literally the most disgusting and unprofessional service I have ever received from a company.