DS
Dylan S

1 reviews | Active since Sept 2022

19 Nov 2024, 09:03

Well done on NOT losing a customer 👏.

I recently rated Rain 1 star due to poor customer service. But 1 consultant named Sakhile called me yesterday and helped me out and managed to find out the problem I was having. It's way better dealing with the agents from SA instead of the ones from India. Many thanks again. So I have changed my rating to a 5 star all because 1 of good consultant who made a difference in my 1 week ordeal.

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Replies (1)
Rain
Rain's reply19 Nov 2024, 09:30
Official
Hi Dylan S,

Positive feedback is always encouraging. We appreciate your acknowledgement and kind words.

Thank you.
rain.