RG
Robert G

1 reviews | Active since Oct 2013

05 Aug 2020, 21:46

welcome to internet hell with Rain

don't even look at getting Rain. The worst service I've ever had, no customer care at all. Empy promises when it comes to Internet speeds, over 1000ms latency which is quite frankly a joke and like me giving you 1 star when we all know it should be 0.

Many of your customers are reliant on your service to eek out a living and yet all you can muster is some generic regurgitated auto response (see below)

0
Replies (1)
Rain
Rain's reply06 Aug 2020, 11:21
Official
Hi Robert

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima