TB
Tiego B

1 reviews | Active since Jul 2011

24 Jul 2020, 15:00

Weeks later, Sim card still not RICA'ed

If I knew it would take so long just to RICA my sim-card, seriously I would have looked the other way. RAIN has conveniently placed payment before service to lock you out of options. I have contacted support and didnt get joy there? I have written a review here and Fattima responded; quite clearly that didnt work. Can I just have my sim card rica'ed? I didnt imagine this was too much to ask.

0
Replies (2)
Rain
Rain's reply24 Jul 2020, 15:03
Official

Hi Tiego

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards
Yeoline
TB
Tiego B's update25 Jul 2020, 12:00
Reviewer Update
Hello Yeoline

The email address is ***

Regards
Tiego