PP
PhysioFirst P

1 reviews | Active since Feb 2021

23 Feb 2021, 11:41

Week 3 and no assistance yet!

Placed a bad review on HelloPeter last week. Still no one from Rain contacted us to sort out our internet problem. Absolutely worst service ever.

We in week 3 now that we still waiting to be assisted.

0
Replies (2)
Rain
Rain's reply23 Feb 2021, 11:56
Official
Good day, PhysioFirst.

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

I see that you do not have an open ticket linked to the email address you provided on this review, please visit our website and open a ticket so that we can assist you or if you have an open ticket please provide me with it so that I can someone to assist you asap.

Stay safe.

Regards
Mosa

PP
PhysioFirst P's update23 Feb 2021, 12:45
Reviewer Update
Hi Mosa, I will not be opening a ticket. I have already from my side phoned the service department getting reference numbers and empty promises that you guys will call us back to assist us. So opening a ticket means nothing.

You have the reference numbers as I gave it last week with my first bad review. You have our details. Now all you need to to is get the service department to phone us and assist us with the wifi.

*** there is no excuse in why you cant give us a call.