eS
elizabeth S

1 reviews | Active since Jul 2020

07 Sept 2024, 09:01

Weak Service Provider with *********** staff

Im still waiting for rain people to restore my services as I have made promise to pay arrangement as per their request But ut seems my arrangement fell into wrong hands.....Mr Motsepe your intervention is sought in this matter

0
Replies (3)
Rain
Rain's reply07 Sept 2024, 09:14
Official
Hi elizabeth,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
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elizabeth S's update08 Sept 2024, 02:49
Reviewer Update
I am aware of R268 owed and I follow what you are saying But what I don't understand is why when I partly paid, rain opened my wifi for 2 days and says R268 can be paid before my actual debit day, balance me there, I am confused
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elizabeth S's update08 Sept 2024, 02:50
Reviewer Update
why are you reinstating and cut off my wifi hence the arrangement is in place?