CI
Cecilia I
1 reviews | Active since Jul 2025
03 Jul 2025, 11:54
We Upgrade our Rain Home WiFi end of May beginning of June to a Monthly Subscription of R649
We Upgrade our Rain Home WiFi end of May beginning of June to a Monthly Subscription of R649.00 NOW THEY DEDUCTED R707.90. I try for 3 days know to sort out my Account.. The Billing Department is in the Philippines. No Billing Department in South Africa No persons available to assist with Clients. Totally unacceptable
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Rain's replyOfficial
03 Jul 2025, 12:01Hi Cecilia
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply03 Jul 2025, 12:01
Official
Hi Cecilia
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.