We have lost network since yesterday at 15:22 ,we have tried various ways as instructed to reboot…we understand there is a problem with tower however we are not updated 10+ hours later we don’t have network nor update

We have lost network since yesterday at 15:22 ,we have tried various ways as instructed to reboot…we understand there is a problem with tower however we are not updated 10+ hours later we don’t have network nor update.Now we have to buy data in order to work or check email from Rain which is just a ticket number