We had a faulty router for months that rebooted itself multiple times a day and would not be able to get through to the call centre

We had a faulty router for months that rebooted itself multiple times a day and would not be able to get through to the call centre. After trying countless times I finally got through and even then had to keep calling about the same persistent issue. The router was eventually replaced and I gave a good review but the new router worked well for a week and now I'm on constant 4G connection but paying for 5G so I cannot use our devices because it lags too much.The consultants lie because their stories don't add up and when they cannot help you they pretend to not hear you and tell you the line is bad. This happened 3 times in one week where they simply couldn't hear when I started to complain. I am canceling their pathetic service today. Really not worth the money at all.