Warning - Rain has gone bad. Stay away.

I picked up a Rain SIM card at Clicks and registered on Rain's website on 6 August 2020 and authorized them to deduct R479 from my credit card each month. Then I proceeded to go through the Rain FICA online requirements. I was able to upload my ID, my proof of residence and my photograph to their website however when attempting to perform their online facial recognition nothing happened. I tried several times without success. (I now find that many people are having that problem). On the same day 6 August I listed a complaint and received an email from them as fault number *** with the message that I would be contacted within 24-48 hours. It is now 5 days later and there has been no contact. They have a message on their telephone that they no longer accept telephone calls. I would go to another service provider but now Rain will be taking R479 per month from my credit card and I have no way to contact them to cancel this order. What a sham. This borders on outright ***** and theft and If I do not get satisfaction soon I will be going to my local police station to lay a charge against them. Take a look at the numerous complaints on Hello Peter. This is a supplier that has gone bad. Stay away!