SD
Shahil D
1 reviews | Active since Sept 2022
30 Jun 2023, 08:16
Want money but poor service delivery, worse then eskom. Rain loadshedding is 3 weeks out of a month
You guys want yourlls debit order but have failed to produce a stable network for more then 1 month. Telling me trouble shooting issues that always never work. Then tell me there's **** wrong in the tower after I must come back n tell you yourlls trouble shooting is ****.
Networks been paid for. It's been a few weeks. I've been on mtn mobile data for the past week. Perfectly 100%. Just switched back to rain because it's paid and up to date. Router on after 1 week n back to the same timeout. Sorry network unstable. Cannot load hello Peter. I'm using my mtn data to do this review. Thick of you guys with excuses all the time with no solution. Sound like eskom, poor service delivery but want money
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Replies (18)0
Replies (18)SD
Shahil D's updateReviewer Update
30 Jun 2023, 08:19Terrible, been using mtn for 1 week on a mobile and had perfect stable network 99.9% of the time. Just switched back to yourll guys supposed network and I'm getting constant time outs, unstable pings, constant reconnection. The site hello Peter is taking 15min to load. But you have national 4g coverage. What lies. This needs to go to the consumer protection n for them to call you out on this bull**** advertising. Yourlls 4g national coverage is not a proper network connection. Poor n insufficient compared to all other companies
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Shahil D's update30 Jun 2023, 08:19
Reviewer Update
Terrible, been using mtn for 1 week on a mobile and had perfect stable network 99.9% of the time. Just switched back to yourll guys supposed network and I'm getting constant time outs, unstable pings, constant reconnection. The site hello Peter is taking 15min to load. But you have national 4g coverage. What lies. This needs to go to the consumer protection n for them to call you out on this bull**** advertising. Yourlls 4g national coverage is not a proper network connection. Poor n insufficient compared to all other companies
Rain's replyOfficial
30 Jun 2023, 08:29Hi Shahil,
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply30 Jun 2023, 08:29
Official
Hi Shahil,
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
SD
Shahil D's updateReviewer Update
30 Jun 2023, 11:29Thanks for the update because at this point the router is borderline outside n it still cannot do anything.
Will be awaiting info of network restoration
Thanks
Will be awaiting info of network restoration
Thanks
SD
Shahil D's update30 Jun 2023, 11:29
Reviewer Update
Thanks for the update because at this point the router is borderline outside n it still cannot do anything.
Will be awaiting info of network restoration
Thanks
Will be awaiting info of network restoration
Thanks
SD
Shahil D's updateReviewer Update
03 Jul 2023, 07:45Thanks, any update on this matter?
as I've been trying the network and it's still only one word to describe it, absolutely like non existent.
as I've been trying the network and it's still only one word to describe it, absolutely like non existent.
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Shahil D's update03 Jul 2023, 07:45
Reviewer Update
Thanks, any update on this matter?
as I've been trying the network and it's still only one word to describe it, absolutely like non existent.
as I've been trying the network and it's still only one word to describe it, absolutely like non existent.
SD
Shahil D's updateReviewer Update
04 Jul 2023, 07:22Thank you will do
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Shahil D's update04 Jul 2023, 07:22
Reviewer Update
Thank you will do
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Shahil D's updateReviewer Update
04 Jul 2023, 07:39Right of the back, the ms is fluctuating. Launched my main game no stream and I'm getting 120ms plus all the way to 200 n back down to 120ms n up again. Atleast it let me login I guess.. NOT a great start or outlook
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Shahil D's update04 Jul 2023, 07:39
Reviewer Update
Right of the back, the ms is fluctuating. Launched my main game no stream and I'm getting 120ms plus all the way to 200 n back down to 120ms n up again. Atleast it let me login I guess.. NOT a great start or outlook
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Shahil D's updateReviewer Update
04 Jul 2023, 08:02No this is not working, I am once again using mtn to communicate upload and drive my daily internet, see what your network is doing now
https://drive.google.com/file/d/1vpyZ5lP4pkYIUsW04RtzLz2m2a37qkCX/view?usp=drivesdk
https://drive.google.com/file/d/1vpyZ5lP4pkYIUsW04RtzLz2m2a37qkCX/view?usp=drivesdk
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Shahil D's update04 Jul 2023, 08:02
Reviewer Update
No this is not working, I am once again using mtn to communicate upload and drive my daily internet, see what your network is doing now
https://drive.google.com/file/d/1vpyZ5lP4pkYIUsW04RtzLz2m2a37qkCX/view?usp=drivesdk
https://drive.google.com/file/d/1vpyZ5lP4pkYIUsW04RtzLz2m2a37qkCX/view?usp=drivesdk
SD
Shahil D's updateReviewer Update
05 Jul 2023, 08:36I have no words left, you guys told me the towers were restored and now again they still working on it, could of just said hey they still working on fixing it. Check back again maybe by Thursday or friday
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Shahil D's update05 Jul 2023, 08:36
Reviewer Update
I have no words left, you guys told me the towers were restored and now again they still working on it, could of just said hey they still working on fixing it. Check back again maybe by Thursday or friday
SD
Shahil D's updateReviewer Update
05 Jul 2023, 08:41I dont understand how there's no estimated time to restore. My big bru has been a technician for like 30years now and this is his job installing equipment and servicing problems etc. There's always a estimated time to have the problem fixed once the actual problem is identified. So I do not believe there's no etr
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Shahil D's update05 Jul 2023, 08:41
Reviewer Update
I dont understand how there's no estimated time to restore. My big bru has been a technician for like 30years now and this is his job installing equipment and servicing problems etc. There's always a estimated time to have the problem fixed once the actual problem is identified. So I do not believe there's no etr
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Shahil D's updateReviewer Update
07 Jul 2023, 10:54The service is not working
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Shahil D's update07 Jul 2023, 10:54
Reviewer Update
The service is not working
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Shahil D's updateReviewer Update
07 Jul 2023, 10:54I am using a poor internet connection cause I've paid for it
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Shahil D's update07 Jul 2023, 10:54
Reviewer Update
I am using a poor internet connection cause I've paid for it
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Shahil D's updateReviewer Update
07 Jul 2023, 10:54The ms is no where near stable,
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Shahil D's update07 Jul 2023, 10:54
Reviewer Update
The ms is no where near stable,
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Shahil D's updateReviewer Update
07 Jul 2023, 10:54It's not anywhere near 60ms
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Shahil D's update07 Jul 2023, 10:54
Reviewer Update
It's not anywhere near 60ms
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Shahil D's updateReviewer Update
07 Jul 2023, 10:55Not even stable in anyway on any game or stream platform so what am I using? A sub par connection that is not even equivalent to a proper 4g connection, more like a bad hsdpa connection
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Shahil D's update07 Jul 2023, 10:55
Reviewer Update
Not even stable in anyway on any game or stream platform so what am I using? A sub par connection that is not even equivalent to a proper 4g connection, more like a bad hsdpa connection
SD
Shahil D's updateReviewer Update
07 Jul 2023, 10:58No matter which game I launch no matter which streaming service I open, the ms is not stabl in the slightest. At 110ms all the way to 200ms. Fix the network
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Shahil D's update07 Jul 2023, 10:58
Reviewer Update
No matter which game I launch no matter which streaming service I open, the ms is not stabl in the slightest. At 110ms all the way to 200ms. Fix the network
SD
Shahil D's updateReviewer Update
07 Jul 2023, 10:58Yourll have not restored a proper functioning connection. Just something to say oh it is working, and there is some sort of connection even if it is sub par n not what it should be
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Shahil D's update07 Jul 2023, 10:58
Reviewer Update
Yourll have not restored a proper functioning connection. Just something to say oh it is working, and there is some sort of connection even if it is sub par n not what it should be
SD
Shahil D's updateReviewer Update
08 Jul 2023, 11:29Hi thanks. It has seemed to be working decently this morning, for the last hour or so it has been getting decent to good speed. Stable ms.. Will monitor and keep you guys updated.. Thanks for the response and effort to resolve this
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Shahil D's update08 Jul 2023, 11:29
Reviewer Update
Hi thanks. It has seemed to be working decently this morning, for the last hour or so it has been getting decent to good speed. Stable ms.. Will monitor and keep you guys updated.. Thanks for the response and effort to resolve this
SD
Shahil D's updateReviewer Update
09 Jul 2023, 09:48Thanks you for getting it sorted out, will continue to monitor it.. Network is doing excellent, no lag or delay, running a great 49 - 60ms. Everything is working as it should even downloads are performing better then they used to which is great cause it never used to be good at all. Thank you so much for the effort in resolving this
SD
Shahil D's update09 Jul 2023, 09:48
Reviewer Update
Thanks you for getting it sorted out, will continue to monitor it.. Network is doing excellent, no lag or delay, running a great 49 - 60ms. Everything is working as it should even downloads are performing better then they used to which is great cause it never used to be good at all. Thank you so much for the effort in resolving this