CE
Clare E

1 reviews | Active since Jul 2016

19 Oct 2020, 20:28

Want a refund for loss of income!!!

I’m so angry I should calm down before writing a review. Our internet has literally been going on and off for 2 weeks now. So I literally can’t run my business. I do online workshops and it keeps cutting out. When we joined with them we literally had fast internet speeds we had no issues at all- now we can’t even do one Zoom call without it cutting out. We are paying full price for internet and I’m having to cancel and postpone workshops which means I am losing money.

I wish there was a way to be refunded from Rain for our loss of income! This is seriously shocking service!!!

0
Replies (1)
Rain
Rain's reply20 Oct 2020, 14:18
Official


Hi Clare E

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards
Yeoline