MX
Mthoko X

1 reviews | Active since Oct 2018

24 Aug 2020, 10:52

Very Very Poor Service!!!!

What i am suppose to do to get assistance from this company?? I've tried to log an inquiry on the support port but i'm come across a "please select a MSISDN' barrier which i cannot select. I want to cancel my subscription as i have never enjoyed your service ever since you debited my account beginning of July.

0
Replies (2)
Rain
Rain's reply25 Aug 2020, 12:37
Official

Hi  Mthoko X

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe
Yeoline

MX
Mthoko X's update25 Aug 2020, 12:50
Reviewer Update
This must be your standard response because the same was said by Fattima weeks ago. Till date no one has called. Who must i contact to get assistance from your company?