Very, very disappointed.

Item: Rain
Rating: 1
Author: JP G

Its been just over a week I've been on the premium 5G package and its pathetic! I got the 200mbs you sell it with probably 2 or 3 times. Most of the time i get between 60mbs and 1.5mbs, with plenty of downtime. Very, very disappointed. This is definitely not a premium package.

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Replies (2)

JP G's updateReviewer Update

07 Mar 2021, 19:37

I'm genuinely very ****ed off now at this line speed. Every night this week between 19h00 and 20h00 the signal is absolutely bull****! My current speed is 0.6mbps. This is unacceptable!

JP G's update07 Mar 2021, 19:37

Reviewer Update

I'm genuinely very ****ed off now at this line speed. Every night this week between 19h00 and 20h00 the signal is absolutely bull****! My current speed is 0.6mbps. This is unacceptable!

Rain's replyOfficial

08 Mar 2021, 07:51

Good morning.

Please accept my humble apologies for the service that you have received thus far.

I see that you do not have an open ticket linked to this email address you provided in the review, please visit our website under the support tab and open a ticket so that we can assist you

Regards
Mosa

Rain's reply08 Mar 2021, 07:51

Official