REWics
Retail Experience Where is customer service?
1 reviews | Active since Jul 2011
26 Mar 2022, 08:40
VERY slow 5g speeds 1.5Mbps upload & 15Mbps down
Frustratingly slow, uploading to Facebook or YouTube breaks the internet. Intermittently no internet and registration issues. Not streamer or gamer-friendly. Forget about zoom calling into the office you'll get fired if you had to rely on this service.
I guess their 5g network is congested and now it's their customers problem.
Helpful (0)
Replies (2)0
Replies (2)REWics
Retail Experience Where is customer service?'s updateReviewer Update
27 Mar 2022, 09:35Someone is in contact and said there is nothing wrong with your network. I have tested thorougly and have confirmed it is bufferbloat on your side. However, it is still insistent to have tech sent out monday. So how are they going to fix the bufferbloat that is on your infrastructure by moving around the router at my location?
REWics
Retail Experience Where is customer service?'s update27 Mar 2022, 09:35
Reviewer Update
Someone is in contact and said there is nothing wrong with your network. I have tested thorougly and have confirmed it is bufferbloat on your side. However, it is still insistent to have tech sent out monday. So how are they going to fix the bufferbloat that is on your infrastructure by moving around the router at my location?
REWics
Retail Experience Where is customer service?'s updateReviewer Update
30 Mar 2022, 11:59Rain is assisting me with this, they've sent a tech and they are doing everything they can to help me resolve this. Thank you!
REWics
Retail Experience Where is customer service?'s update30 Mar 2022, 11:59
Reviewer Update
Rain is assisting me with this, they've sent a tech and they are doing everything they can to help me resolve this. Thank you!