VERY SHOCKING SERVICE

I have lodged a querry yesterday about a paid debit order that went off the 1st and they cut the service. I have sent transaction history to them and still not getting help. Do they not have a person that can speak to their OWN accounts department that can verify that? I have lodged another enquiry today. They said another 24 hours (with no luck), its like dealing with headless chickens.

Its shocking to see the level of service and they have been paid. Its like going to a restuarant and pay for food you did not eat.

Emailed support as well today and ask them to get into contact with me and still nothing... This level of service should be a crime.

I did read of the previous complaints listed here, curious to know if people were actually helped ad the copy and pasted response from Rain is so generic. Do your damn jobs.

With all these bad reviews and comments om social media, does the owners/shareholders not feel ashamed of their business? Where are the people from Rain? I would have been mortified over this if I were them.