NS
Nikita S

1 reviews | Active since Oct 2022

25 Oct 2022, 05:06

Very pour service

If it were possible to give minus stars I would. I got a 4G sim card, which was also delivered a week later than I was told it would

More than that, the sales rep did not tell me I will need a modem, or this is how it work you to do this, nothing.

I got the sim, and it has not worked once since I got it. I put it in 3 different modems, 5 different locations

But it keeps saying "connected without internet"

I emails the sales rep and he aksed me what my query was, I rep**** and he ignored. I did the sane with another sales rep and ignored again. I called the customer care line only to wait 30mins, when I eventually gave up and put the phone down.

Not only do their devices not work, but the service are terrible. If you are looking for internet

Rain is the WORST option you can take. In terms of their products not working and their services that are absolutely **********.

0
Replies (1)
Rain
Rain's reply25 Oct 2022, 08:08
Official
Hi Nikita.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.