very poor service delivery.

I am without wifi since 23 Nov 23 and have made over 20 calls and escalated on Sunday as well,Its now 29 Nov 2023 and still no wifi. Pathethis service delivery but too quick to take our debits. We make 20 calls for the agents to tell us the same thing over and over,one says 24 hour escalation waiting perriod then next says 48 and then another call i get told it takes up to 72 hours for a tech to call us..how pathethic.We cannot call the tech department directly ,we have to wait in a queue until they resolve could take 2 weeks .***,,You guys need technical support to come to site to fix issues not waste our calls for nothing.I need this resolved or we cancel services asap.