Very Poor Service

Item: Rain
Rating: 1
Author: Teddy R

I'm really not happy with the service from Rain, I'm on their 5G package every week between 2 to 3 days I don't have network connection. This week i haven't had connection since Tuesday, I've logged calls and I'm receiving any assistance of feedback. This is now a weekly struggle

Helpful (0)

Replies (3)

Rain's replyOfficial

12 May 2022, 14:31

Hi Teddy

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you,
rain.

Rain's reply12 May 2022, 14:31

Official

Hi Teddy

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you,
rain.

Teddy R's updateReviewer Update

12 May 2022, 14:35

I'm having the worst experience of your service

Teddy R's update12 May 2022, 14:35

Reviewer Update

I'm having the worst experience of your service

Teddy R's updateReviewer Update

20 May 2022, 08:08

Hi

I logged a call on Thursday and I haven't received assistance, when I followed up yesterday the call was closed. I logged another one last, also haven't been assisted.

Teddy R's update20 May 2022, 08:08

Reviewer Update

Hi

I logged a call on Thursday and I haven't received assistance, when I followed up yesterday the call was closed. I logged another one last, also haven't been assisted.