SN
Sihle N
1 reviews | Active since Jul 2019
02 Mar 2021, 13:52
Very Poor Service
I cannot access my invoice in order to submit to my company for payment. I have logged complaints and called in and still have not been assisted. This is the most frustrating thing ever as all I need is a simple invoice.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
02 Mar 2021, 14:01Good afternoon Sihle.
I trust you are well
I would like to apologize for the service you have experienced so far.
Please be advised that I have escalated your ticket to the billing department and one of our agents is working on it.
Stay safe.
Regards
Mosa
I trust you are well
I would like to apologize for the service you have experienced so far.
Please be advised that I have escalated your ticket to the billing department and one of our agents is working on it.
Stay safe.
Regards
Mosa
Rain's reply02 Mar 2021, 14:01
Official
Good afternoon Sihle.
I trust you are well
I would like to apologize for the service you have experienced so far.
Please be advised that I have escalated your ticket to the billing department and one of our agents is working on it.
Stay safe.
Regards
Mosa
I trust you are well
I would like to apologize for the service you have experienced so far.
Please be advised that I have escalated your ticket to the billing department and one of our agents is working on it.
Stay safe.
Regards
Mosa
SN
Sihle N's updateReviewer Update
02 Mar 2021, 16:40Good day, the issue is still not resolved. Nobody has contacted me or emailed me and I still do not have an invoice.
SN
Sihle N's update02 Mar 2021, 16:40
Reviewer Update
Good day, the issue is still not resolved. Nobody has contacted me or emailed me and I still do not have an invoice.