EK
Eufeemia K
1 reviews | Active since Oct 2024
15 Dec 2025, 13:33
Very poor service and failed promises
Poor service,without network for 20 days,advised replacement router to be delivered more than 2 weeks ,3 escalation to logistics,still nothing,I’m at my wits end
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
15 Dec 2025, 15:11Hi Eufeemia
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply15 Dec 2025, 15:11
Official
Hi Eufeemia
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
EK
Eufeemia K's updateReviewer Update
15 Dec 2025, 19:03This is my 3rd or 4th review and yet everyone is dragging with response.This has a great impact on our livelihood and financial wellbeing,as we rely on our wifi connection to generate an income as both my daughter and I require internet connection in our daily jobs.Do you realise the financial strain of buying data to work.
EK
Eufeemia K's update15 Dec 2025, 19:03
Reviewer Update
This is my 3rd or 4th review and yet everyone is dragging with response.This has a great impact on our livelihood and financial wellbeing,as we rely on our wifi connection to generate an income as both my daughter and I require internet connection in our daily jobs.Do you realise the financial strain of buying data to work.