NL
Nomatamsanqa L

1 reviews | Active since Sept 2014

04 Mar 2024, 15:51

Very poor service and disconnected while I paid

Again I have came back to complain about rain Internet service Rain has disconnected their services and I am unable to work their poor customer service and billing system is really frustrating I have paid and not owing but I am disconnected I have been calling since morning but haven’t been connected their customer services have different information on my account, I have requested their call back from their superior team but I was ignored

This is not the first time this company is treating me like this feel like they deliberately sabotaging me , this kind of behaviour from rain is affecting my business badly

0
Replies (1)
Rain
Rain's reply04 Mar 2024, 16:20
Official
Hi Nomatamsanqa Langa, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.