JM
Joash M
1 reviews | Active since Sept 2015
02 Feb 2021, 22:31
Very poor service
I am having issues with my download speeds for 1 year now. I don't know what to do now. I was given an outdoor unit and I had to pay with my own to get an someone to install the unit and it's still not working properly. At 6:30am I get 10 mbps but from 7:30am to around 2am I get very poor download speeds. I have an uncapped 4G LTE line. I am less 200 meters from the tower. Please can you help me urgently.
Helpful (0)
Replies (1)0
Replies (1)
Rain's replyOfficial
03 Feb 2021, 07:53Good morning Joash
We are currently in the process of upgrading our systems so I am unable to assist you at this point, our system upgrade takes about 24 to 72 hours.
My sincerest apologies for the frustration.
Kind Regards
We are currently in the process of upgrading our systems so I am unable to assist you at this point, our system upgrade takes about 24 to 72 hours.
My sincerest apologies for the frustration.
Kind Regards
Rain's reply03 Feb 2021, 07:53
Official
Good morning Joash
We are currently in the process of upgrading our systems so I am unable to assist you at this point, our system upgrade takes about 24 to 72 hours.
My sincerest apologies for the frustration.
Kind Regards
We are currently in the process of upgrading our systems so I am unable to assist you at this point, our system upgrade takes about 24 to 72 hours.
My sincerest apologies for the frustration.
Kind Regards