TK
Theona K
1 reviews | Active since Dec 2020
30 Dec 2020, 12:48
Very poor network coverage
Their network coverage is very poor and their customer agents take a decade to respond.
Don't even bother wasting your money!
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
30 Dec 2020, 13:49Good morning Theona
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
Rain's reply30 Dec 2020, 13:49
Official
Good morning Theona
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
TK
Theona K's updateReviewer Update
30 Dec 2020, 14:20You meant good afternoon.
Is a call from one of your unskilled agents going to help with the poor network coverage? I've tried everything.
I have to applaud you though, it took you an hour to respond which is the quickest response I've ever received from Rain, so while you're at it assist with the below so that there is nothing that will tie me with you guys:
There's a free to use device that I received from Rain to assist with the network coverage, I was told that this would be free for as long as I'm using Rain. I want to cancel my sim, what do I do with this device? How do I send it back? Nobody is responding to my query and I'm not about to pay for something I'm not going to use.
Regards,
Is a call from one of your unskilled agents going to help with the poor network coverage? I've tried everything.
I have to applaud you though, it took you an hour to respond which is the quickest response I've ever received from Rain, so while you're at it assist with the below so that there is nothing that will tie me with you guys:
There's a free to use device that I received from Rain to assist with the network coverage, I was told that this would be free for as long as I'm using Rain. I want to cancel my sim, what do I do with this device? How do I send it back? Nobody is responding to my query and I'm not about to pay for something I'm not going to use.
Regards,
TK
Theona K's update30 Dec 2020, 14:20
Reviewer Update
You meant good afternoon.
Is a call from one of your unskilled agents going to help with the poor network coverage? I've tried everything.
I have to applaud you though, it took you an hour to respond which is the quickest response I've ever received from Rain, so while you're at it assist with the below so that there is nothing that will tie me with you guys:
There's a free to use device that I received from Rain to assist with the network coverage, I was told that this would be free for as long as I'm using Rain. I want to cancel my sim, what do I do with this device? How do I send it back? Nobody is responding to my query and I'm not about to pay for something I'm not going to use.
Regards,
Is a call from one of your unskilled agents going to help with the poor network coverage? I've tried everything.
I have to applaud you though, it took you an hour to respond which is the quickest response I've ever received from Rain, so while you're at it assist with the below so that there is nothing that will tie me with you guys:
There's a free to use device that I received from Rain to assist with the network coverage, I was told that this would be free for as long as I'm using Rain. I want to cancel my sim, what do I do with this device? How do I send it back? Nobody is responding to my query and I'm not about to pay for something I'm not going to use.
Regards,