Hellopeter
Share Your Experience
PM
Prudence M

1 reviews | Active since Aug 2018

09 Feb 2021, 12:55

Very poor network

Hi Mosa, I tried doing that, it would not let me.... I have an hour since I pressed submit even now it doesn’t wanna go.... hence I came to hello Peter because I’m frustrated with ur network.

0
Replies (4)
Rain
Rain's reply09 Feb 2021, 13:49
Official
Good afternoon Prudence 

I trust you are well

Please accept my humble apologies for the service that you have received thus far. Please note that you must open a ticket so that I can take that ticket and escalate it to the relevant department, please try again going to the website and open a ticket or send me an email address that was used to register for your rain account.

Kind Regards 
Mosa 
PM
Prudence M's update09 Feb 2021, 14:02
Reviewer Update
Hi Mosa,
I finally managed to open a ticket.
Ref no: ***
Kindly assist because even now the network is very bad

PM
Prudence M's update09 Feb 2021, 14:03
Reviewer Update
Email address:
***
PM
Prudence M's update12 Feb 2021, 11:15
Reviewer Update
Rain why are we paying our monthly subscription if we not gonna be assisted?
Our tickets are being ignored☹️