TG
Trust G

1 reviews | Active since Nov 2020

13 Nov 2020, 12:59

Very poor ISP

The internet is extremely slow, I could hardly stream a video without buffering. When I signed up with Rain, i had serious connection problems. Calling their call centre I was only answered by automated machines and there was no human being to assist. The issues logged on their website took a month to reply. Service doesn't exist at Rain. This is my last choice for an ISP. I have closed my account and move on with Vodacom where I am now getting value for money.

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Replies (1)
Rain
Rain's reply13 Nov 2020, 14:11
Official
Hi Trust 

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you?

Stay safe.

Regards
Yeoline