Very poor dervice

Item: Rain
Rating: 1
Author: Eufeemia K

Beyond poor service ,without wifi for 17 days,I followed all the processes,was advised that the replacement router will be delivered in 3 to 5 working days,still nothing after more than a week.I was advised that the issue was escalated to logistics,still waiting

Helpful (0)

Replies (2)

Rain's replyOfficial

11 Dec 2025, 19:59

Hi Eufeemia,

Thank you for bringing your query to our attention,

We will be in touch to further assist.

Regards,
rain.

Rain's reply11 Dec 2025, 19:59

Official

Hi Eufeemia,

Thank you for bringing your query to our attention,

We will be in touch to further assist.

Regards,
rain.

Eufeemia K's updateReviewer Update

12 Dec 2025, 18:17

Good day,I am still waiting for feedback

Eufeemia K's update12 Dec 2025, 18:17

Reviewer Update

Good day,I am still waiting for feedback