RA
Riaz A

1 reviews | Active since Apr 2012

01 Aug 2020, 08:16

Very poor customer service from rain

Good Day

I have cancelled my rain simcard over a month ago but still being billed. I currently don't have any products with rain however the next deduction states it will be on 1 September

The customer service is very bad at rain as as I have already lost 500 over two months please take this into account if you decide to sign up as the debit never gets cancelled

Really poor customer service

0
Replies (1)
Rain
Rain's reply01 Aug 2020, 08:23
Official
Hi Riaz

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline