Very Poor Customer Service

I've activated my sim on 9June. Today is 13 June. After I paid R479 I Rica online. When I wanted to use it, I got a ''No Service '' message. I contacted support and they rep**** via email with a query no. Saying they will contact me. Next day after no contact I rep**** on that email. Someone rep**** asking info on my internet divice's. Next day I rep**** again, no response from them. I contacted support again and got a new query no. Today I asked my money back. I don't want to do business with them anymore. I still have no internet service. Really bad service.