KM
Kelebogile M

1 reviews | Active since Oct 2021

16 Aug 2025, 09:17

Very poor. Bad experience

Bad service. Requested to cancel my subscription due to the double charges. Its been 2 months now and im still being billed. Was told an agent will call since then no one has called. Never go for rain their service and communication is bad. Poor customer experience. Its fine now then later you'll be here like the rest of us.

0
Replies (1)
Rain
Rain's reply16 Aug 2025, 09:18
Official
Hi Kelebogile,

Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.