CN
Charlton N
1 reviews | Active since Jan 2016
06 Sept 2021, 09:29
VERY POOR AERVICE
WHEN I ACTIVATED MY SIMCARD I PAID UPFRONT FOR THE SIMCARD TO BE ACTIVATED THE FOLLOWING MONTH I DID NOT PAY DUE TO THE FACT THAT I EXPERIENCED NETWORK CONECTIVITY ISSUES WITH RAIN THEY DID NOT DO ANYTHING TO HELP ME ,THEY THAN SUSPENDED MY SERVICE I THAN PAID ON THE 20/08/2021 I PAID FOR THE UNLIMITED PLAN ITS ALMOST R500 THAT I PAID I .THEY KEEP ON SENDING ME SMSS THAT I DID NOT PAY AND TODAY THEY SUSPENDED THE SERVICE ITS NOT EVEN 10 DAYS AFTER PAYING I SEND AN EMAIL WITH NO FEEDBACK BEEN TRYING TO CALL THEM BUT NO ONE IS GETING BACK TO ME ,i WANT TO KNOW WHAT HAPPENED TO THE FUNDS I PAID ON THE 20/08/2021 .
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Replies (2)CN
Charlton N's updateReviewer Update
06 Sept 2021, 13:53Goo day
Please advise on the amount that was paid on the 21/08/2021 should i provide proof of payment or get a bank statement as proof that i paid on the 21/08/2021 and 147.80 was not the amount that i paid .i paid R479 .How is it possible that the amount is not reflecting .Upon activation i had to pay for the simcard to be active so please im not a stupid .
Please advise on the amount that was paid on the 21/08/2021 should i provide proof of payment or get a bank statement as proof that i paid on the 21/08/2021 and 147.80 was not the amount that i paid .i paid R479 .How is it possible that the amount is not reflecting .Upon activation i had to pay for the simcard to be active so please im not a stupid .
CN
Charlton N's update06 Sept 2021, 13:53
Reviewer Update
Goo day
Please advise on the amount that was paid on the 21/08/2021 should i provide proof of payment or get a bank statement as proof that i paid on the 21/08/2021 and 147.80 was not the amount that i paid .i paid R479 .How is it possible that the amount is not reflecting .Upon activation i had to pay for the simcard to be active so please im not a stupid .
Please advise on the amount that was paid on the 21/08/2021 should i provide proof of payment or get a bank statement as proof that i paid on the 21/08/2021 and 147.80 was not the amount that i paid .i paid R479 .How is it possible that the amount is not reflecting .Upon activation i had to pay for the simcard to be active so please im not a stupid .
CN
Charlton N's updateReviewer Update
06 Sept 2021, 14:05Hi
I am fully aware of the previous month this was not paid and that i did on purpose because the previous month i experienced countless problems with the internet connection but because i use this internet for work purposes i decided to activating it again via my payment that i made on the 21/08/2021 and that was a R479 and not a R147.80 what i don't understand is how do i pay such a large amount for 13days it does not make sense to me .Kindly refund me the rest of my money stop with the debit attempts on my account or activate my internet because its off .
Regards
I am fully aware of the previous month this was not paid and that i did on purpose because the previous month i experienced countless problems with the internet connection but because i use this internet for work purposes i decided to activating it again via my payment that i made on the 21/08/2021 and that was a R479 and not a R147.80 what i don't understand is how do i pay such a large amount for 13days it does not make sense to me .Kindly refund me the rest of my money stop with the debit attempts on my account or activate my internet because its off .
Regards
CN
Charlton N's update06 Sept 2021, 14:05
Reviewer Update
Hi
I am fully aware of the previous month this was not paid and that i did on purpose because the previous month i experienced countless problems with the internet connection but because i use this internet for work purposes i decided to activating it again via my payment that i made on the 21/08/2021 and that was a R479 and not a R147.80 what i don't understand is how do i pay such a large amount for 13days it does not make sense to me .Kindly refund me the rest of my money stop with the debit attempts on my account or activate my internet because its off .
Regards
I am fully aware of the previous month this was not paid and that i did on purpose because the previous month i experienced countless problems with the internet connection but because i use this internet for work purposes i decided to activating it again via my payment that i made on the 21/08/2021 and that was a R479 and not a R147.80 what i don't understand is how do i pay such a large amount for 13days it does not make sense to me .Kindly refund me the rest of my money stop with the debit attempts on my account or activate my internet because its off .
Regards