AB
Anneke B
1 reviews | Active since Jan 2016
30 May 2022, 10:37
VERY POOR 5G THROUGH RAIN!!
I have joined Rain, which was supposidly excellent where I reside. I have had shocking service. Intermitted the whole time. It is so bad at times that I cannot even send a whatsapp. Everything I try to log a query on the mobile app, it says I have already logged a query and then an error appears, that it could not be logged??? Very strange. I have now attempted calling 3 times and I get cut off 6 minutes into the waiting... How on earth do I get Rain to give me feedback on the situation???
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Replies (2)0
Replies (2)
Rain's replyOfficial
30 May 2022, 10:38Hi Anneke
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
Rain's reply30 May 2022, 10:38
Official
Hi Anneke
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
AB
Anneke B's updateReviewer Update
14 Jun 2022, 17:27Still the same issues if not worse. Now every time I dial the Rain customer support number (+***) cuts off.
So parking for a service that doesn't work and no way of getting any support!!!
So parking for a service that doesn't work and no way of getting any support!!!
AB
Anneke B's update14 Jun 2022, 17:27
Reviewer Update
Still the same issues if not worse. Now every time I dial the Rain customer support number (+***) cuts off.
So parking for a service that doesn't work and no way of getting any support!!!
So parking for a service that doesn't work and no way of getting any support!!!