MP
Morne P
1 reviews | Active since Jul 2020
27 Aug 2020, 08:44
Very Frustrated Rain customer
Good Day,
I have been frustrated with Rain internet speeds for almost 2 weeks now.I work from home and have followed there instructions to get the best signal.This has not resolved anything as I have still got to experience download speeds above 1mbps.Can someone from Rain please give me peace of mind that this can be resolved as i`m really frustrated and loosing patience.
Helpful (0)
Replies (3)0
Replies (3)MP
Morne P's updateReviewer Update
27 Aug 2020, 08:46Sorry below 1mbps....i incorrectly stated above 1mbps
MP
Morne P's update27 Aug 2020, 08:46
Reviewer Update
Sorry below 1mbps....i incorrectly stated above 1mbps
Rain's replyOfficial
27 Aug 2020, 11:30Hi Morne P
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply27 Aug 2020, 11:30
Official
Hi Morne P
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
MP
Morne P's updateReviewer Update
27 Aug 2020, 15:36Thank you
I have received a prompt response however I had just done another speed test and my download speed is still weak at 0.4mbps. What is happening? Is it the area? I really am getting despondent with this type of coverage for weeks now.
I have received a prompt response however I had just done another speed test and my download speed is still weak at 0.4mbps. What is happening? Is it the area? I really am getting despondent with this type of coverage for weeks now.
MP
Morne P's update27 Aug 2020, 15:36
Reviewer Update
Thank you
I have received a prompt response however I had just done another speed test and my download speed is still weak at 0.4mbps. What is happening? Is it the area? I really am getting despondent with this type of coverage for weeks now.
I have received a prompt response however I had just done another speed test and my download speed is still weak at 0.4mbps. What is happening? Is it the area? I really am getting despondent with this type of coverage for weeks now.