Very efficent and qu...

Well. Since I wrote this review , it has taken a sad turn of events for me. After placing my order, it takes 3-5 working days to deliver . On day 3 CDCouriers called to verify if they could deliver and we said yes but the account holder will not collect the parcel instead we have nominated someone else, I called this morning to follow up and CDC said that rain has not appointed any 3rd party to deliver my modem, so everything is standing still. I submitted a request on this issue through rain yesterday , I am still waiting feedback from the customer services, I have called on 2 occasions this morning Rain directly and requested a call back, that was 2 hours ago, the story the voice prompt tells you is that they have high call volumes😑, when I wanted to claim the R100 voucher off my purchase Rain told me that it's too late because I have already opened the account and the voucher was sent by them too late. So it looks like the call centre was too excited and rushed to open the account but to follow up on call backs is not their strong point which makes me concerned about the after service going forward IF I do receive this modem.