BR
Bradley R
1 reviews | Active since Apr 2014
07 May 2025, 17:29
Very Disappointed with the service from Rain
Very Disappointed with the service from Rain. I have been double billed. Bill incorrectly. They have debited my account and taken they money. I am now having an challenge for they to just get back to me.... After 10 logged tickets and promises it will get sorted out.... To date nothing. This bot and support does not work.... Can some from Rain please give me a call to rectify this
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
07 May 2025, 19:07Hi Bradely,
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Rain's reply07 May 2025, 19:07
Official
Hi Bradely,
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
BR
Bradley R's updateReviewer Update
07 May 2025, 19:34I hope so, I would also like to know why this is taking so long with no feedback
BR
Bradley R's update07 May 2025, 19:34
Reviewer Update
I hope so, I would also like to know why this is taking so long with no feedback
BR
Bradley R's updateReviewer Update
09 May 2025, 17:25Hi,
Another Day has gone by and still waiting and not received email nor a call.
How much longer will it take to resolve
Another Day has gone by and still waiting and not received email nor a call.
How much longer will it take to resolve
BR
Bradley R's update09 May 2025, 17:25
Reviewer Update
Hi,
Another Day has gone by and still waiting and not received email nor a call.
How much longer will it take to resolve
Another Day has gone by and still waiting and not received email nor a call.
How much longer will it take to resolve
BR
Bradley R's updateReviewer Update
11 May 2025, 13:42Hi, Another 2 Days Have gone by and issue still not resolved.
Can you please call me and let me know when i can expect the refunds
Can you please call me and let me know when i can expect the refunds
BR
Bradley R's update11 May 2025, 13:42
Reviewer Update
Hi, Another 2 Days Have gone by and issue still not resolved.
Can you please call me and let me know when i can expect the refunds
Can you please call me and let me know when i can expect the refunds