AM
Amo M

1 reviews | Active since Jul 2023

10 Nov 2025, 11:48

very Disappointed with Rain’s Poor Service

I work from home full-time and have been with Rain for just over 3 years. For the past few days, my internet connection has been an absolute nightmare it disconnects every 5 minutes! This is completely unacceptable, especially since I rely on a stable connection to take client calls throughout the day.

I’ve been trying to contact Rain since Friday, but their customer care number doesn’t go through. I even requested a call back yesterday and, surprise surprise, no one has bothered to respond.

This level of service is beyond disappointing it’s pathetic! can someone from Rain please call me back? I’m honestly on the verge of cancelling my subscription because this is not the service I signed up for.

0
Replies (4)
Rain
Rain's reply10 Nov 2025, 13:36
Official
Hi  Amo Thank you for bringing your complaint to our attention. We’re sorry that your Rain experience hasn’t met your expectations.
 We will be in touch shortly to assist you further. Regards,
 Rain
Rain
Rain's reply10 Nov 2025, 14:36
Official
Hi Amo  

Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist. 

Regards,
rain.
AM
Amo M's update10 Nov 2025, 14:52
Reviewer Update
Still doing the same thing. Can someone call me to fix this please. I am unable to work right now
AM
Amo M's update10 Nov 2025, 15:36
Reviewer Update
Internet keeps disconnecting, as I mentioned in my first message. Instead of going back and forth on here, can someone just call me? Or at least give me a number that actually works? This is extremely frustrating I’ve been dealing with this for days and it’s completely unacceptable.