Very disappointed with Rain never recommended to anyone

Please note email address is ***

This doesn't make an sense to me if he did pay you don't waist time you cancel the service Immediately. Why you allow him to used November didn't pay and you allow him to used December. I will understand if you are saying for December 2022 didn't not pay I will understand not November. I also used to use Rain that the procedure you don't pay you don't get service. I will understand for December not November

My son downloaded a tax invoice it says R 265.00. This is a really problem from Campany black and white tax invoice said 265.00

I don't how many time we will skip the payment the next date we are disconnected since when there us a grace period........please refer to tax invoice no ***9 refle ting R 265.00 failure to solve this problem I will go to all social media and Ombudsman we have a black and white invoice I will understand for December 2022 no grace period with you guys.

Please note that my son confirmed that he uses for November 2022 only December he didn't use it therefore as per invoice showed for R 265.00 download we will pay that invoice.

From rain outstanding show from the invoice is 265.00

The invoice said R 265.00 this will go to the Ombudsman

If that is the case why it was not disconnected. Policy said if you don't pay your services will be disconnected. It happens manytimes.

Since when I also used rain for more than 2 years I never experienced grace period

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What happens if I miss my Rain payment? Rain does not offer prepaid services. The company suspends its services to customers who do not remit funds on their monthly payment date. You can access their services immediately after paying the outstanding .

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No way it talks about grace period it says if I miss Rain payment Rain does not offer prepaid service. The company suspends its service to customers who do not remit funds on their monthly payments date.Noway talks about grace period.

Please confirm what does the grace period says and where can I get it. How many months and is the customer notified about this grace period or is automatically

PLEASE NOTE THAT AM WAITING FIR MY SON TO CHECK HIS BANK STATEMENT FOR NOVEMBER IF THIS COMPANY DIDN'T DEDUCT. WE DINT HAVE ANY PROBLEM IF IT WAS NOT DEDUCT HE WILL PAY BUT NOT FOR THE WHOLE AMOUNT SAMETIME. HE WILL MADE AN ARRANGEMENT SINCE IS THE STUDENT. ONLY IF NOVEMBER WAS NOT DEDUCTED HE WILL MADE ARRANGEMENT. IF SUITE THEM YOU GET AN E GRACE PERIOD IF IT DOES NOT SUITE THEM THEY DISCONNECT YOU. PERSONALLY I WILL NEVER RECOMMEND ANY ONE TO USE THIS RAIN COMPANY LOTS OF PROBLEM. I ALSO EXPERIENCED LOTS OF PROBLEM .I WILL NEVER RECOMMEND ANY ONE THANKS BECAUSE NOW THINGS ARE HAPPENING WITH FIBRE.AM STILL SAYING I WILL NEVER RECOMMEND ANY ONE. BEFORE HAVING CONTRACT WITH THEM CHECK PEOPLE REVIEWS FIRST.

Good morning All, my son wants to pay half R 265.00 but from the system information is still showing that R 1200 .this was rectified. Please assist