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Nqaba N

1 reviews | Active since Jan 2022

25 Aug 2026, 15:06

Very disappointed with rain

Rain does not want to close my subscription.

I closed my Rain subscription in the beginning of June 2026. On 25 June they debited R650 from my capitec account at that time I was not even in South Africa.

They sent they couriers details saying they will pick up the router. I told them never because I have already paid they must fetch it July.

I closed my card and transactions are bouncing every time. Now they say I owe them R1 300 for the services they never rendered.

I am in Miami not using their services, next thing will be getting these Miami lawyers and they sue the hell out of you. ***

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Replies (1)
Rain
Rain's reply25 Aug 2026, 17:45
Official
Hi Nqaba N,
Thank you for bringing your complaint to our attention.
We will be in touch to further assist.

Regards,rain.