DS
Dirk S

1 reviews | Active since Jun 2017

11 Apr 2024, 12:03

Very disappointed in Rain Internet Provider.

Dear Hellopeter Unfortunately, my experience with Rain hasn't been a positive one as well. Not only is their country-wide coverage below standard, which is even excusable, seeing that they are pretty "new", but also the internet quality at my home left much to be desired. Hence my decision to cancel my prescription. But, to my surprise, Rain kept debiting my account for 2 months with a total of around ZAR 3700.00. Phoning them did not yield much success, bar the promise that my complaint would be escalated. Very disappointed.

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Replies (1)
Rain
Rain's reply11 Apr 2024, 12:10
Official
Hi Dirk Schottler,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.