TN
Thabang N

1 reviews | Active since Jun 2025

16 Jun 2025, 07:44

very disappointed

i have been without network for the past 9 days , consultants are giving me the run around...to top things up 15 may i paid the router on 2 june you guys made me pay again

0
Replies (13)
Rain
Rain's reply16 Jun 2025, 07:56
Official
Hi Thabang,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your network query and will be in touch with you to assist further.

Thank you.
rain.
TN
Thabang N's update16 Jun 2025, 08:01
Reviewer Update
When should i expect feedback cause your response is not good enough...this is the same response i have been hearing for the past 9 days
TN
Thabang N's update16 Jun 2025, 09:23
Reviewer Update
Okay..i just sent them now please check your email
TN
Thabang N's update16 Jun 2025, 12:28
Reviewer Update
You guys have been investigating and i still don't have feedback or internet connection
TN
Thabang N's update17 Jun 2025, 11:20
Reviewer Update
Good morning

Were you guy's able to get feedback
TN
Thabang N's update17 Jun 2025, 17:29
Reviewer Update
that's not good enough...you guys debited twice in one month now its day 10 without internet that i paid for...still today you don't have answers for me
TN
Thabang N's update18 Jun 2025, 04:44
Reviewer Update
Good morning

You cant give me an estimated time...i pay Rain for internet service not endless problems..please get ahold of the relevant department.

I don't live far from where the towers are and i have yet to see anyone on site working...the question is are you guys lying to stall time or what ...now its close to two weeks without my wifi who's going to reimburse me ??

Ontop of you guys debiting twice in one month my router is off and now i have to pay again on the 5th for something i couldn't use ?? ..make it make sense please

Rain is blatantly taking me for a ride, i hope future clients can see the kind of "service" you guys provide
TN
Thabang N's update18 Jun 2025, 08:19
Reviewer Update
By adjusting the bill you mean reducing money for this period or are you going to extend the payment date
TN
Thabang N's update21 Jun 2025, 06:45
Reviewer Update
Good morning

I think my wifi is back...kindly adjust the bill on your side and tell me how much its going to be.
TN
Thabang N's update22 Jun 2025, 20:14
Reviewer Update
From 10 june to 21 june
TN
Thabang N's update25 Jun 2025, 09:34
Reviewer Update
Good morning

I am still waiting for feedback i want to pay the router today
TN
Thabang N's update29 Jun 2025, 06:17
Reviewer Update
good morning

Why have you guy's not answered me yet...i am still waiting to be reimbursed

Why are you guys ignoring me
TN
Thabang N's update02 Jul 2025, 14:15
Reviewer Update
you guy's are a bunch of ****mers...my date to pay the router is on the 4th and you guys have not reimbursed me for the horrible network i got ...people must just know that rain is a **** your busy taking our hard earned for something your not providing