Very disappointed customer.

Firstly I am very happy with the connectivity available to me, it is worth the cost for our household. I am however very disappointed in tte customer service. On their website you have the option to request a call back and explain you situation /problem. I probably sent through requests and still no-one has called. I then call in via their contact number provided where a young lady was very polite. My second call however was not that helpful and the call centre agent was getting irritated with me. I still have not received the invoices i asked access to.

My second issue is that i was offered an upgrade and above my upgrade a cricket bat and ball was advertised as a free item only if you collect at their office only to find out that its only for new 5G clients which was not stated on their website - totally false adverti*****t!