AM
Apiwe M
1 reviews | Active since Jul 2019
18 Aug 2020, 19:28
Very Disappointed
I have been using your network for over a year now with no issues.Today I have been having interim service throughout the day and when I check my coverage it seems to be fine. I have tried troubleshooting with moving the sim from my ****le to my phone but still no network after a few minutes. I use the sim card for work purposes and today has been an unproductive day especially considering I pay for this service. Please attend to my query as soon as you can as this is not acceptable.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
19 Aug 2020, 09:22Hi Apiwe M
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Rain's reply19 Aug 2020, 09:22
Official
Hi Apiwe M
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
AM
Apiwe M's updateReviewer Update
19 Aug 2020, 10:49My registered email is ***
AM
Apiwe M's update19 Aug 2020, 10:49
Reviewer Update
My registered email is ***
AM
Apiwe M's updateReviewer Update
19 Aug 2020, 11:36The sim card having issues is the unlimited for R 479.00 a month and my address is 3 Ndwe Close Khayelitsha 7784
AM
Apiwe M's update19 Aug 2020, 11:36
Reviewer Update
The sim card having issues is the unlimited for R 479.00 a month and my address is 3 Ndwe Close Khayelitsha 7784
AM
Apiwe M's updateReviewer Update
21 Aug 2020, 11:24I am still waiting for a resolution to my request and still no response. I have even brought a new sim card from you guys to test if it's gonna work of which I get the same problem of interim service. Please assist with a refund of the R 479.00 I paid to you guys for this new sim card.
AM
Apiwe M's update21 Aug 2020, 11:24
Reviewer Update
I am still waiting for a resolution to my request and still no response. I have even brought a new sim card from you guys to test if it's gonna work of which I get the same problem of interim service. Please assist with a refund of the R 479.00 I paid to you guys for this new sim card.