PN
Penelope N
1 reviews | Active since Sept 2015
04 Dec 2025, 14:08
very bad service
I am so disappointed on their service I haven't had internet connection since yesterday, I have been calling complaining asking then to call me back with feedback but none of them called me.I have 4 ref numbers no one is attending to my complaint. their very bad.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
04 Dec 2025, 14:18Hi Penelope
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
Rain's reply04 Dec 2025, 14:18
Official
Hi Penelope
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
PN
Penelope N's updateReviewer Update
04 Dec 2025, 14:54It's the 2nd day without internet and they've been saying the same thing and no one is getting back to me.
PN
Penelope N's update04 Dec 2025, 14:54
Reviewer Update
It's the 2nd day without internet and they've been saying the same thing and no one is getting back to me.
PN
Penelope N's updateReviewer Update
06 Dec 2025, 13:32I haven't had internet connection since morning.This is frustrating. I don't get the service I pay for I'm really disappointed with rain this is not right.
PN
Penelope N's update06 Dec 2025, 13:32
Reviewer Update
I haven't had internet connection since morning.This is frustrating. I don't get the service I pay for I'm really disappointed with rain this is not right.