Very bad service.

I am बेहद disappointed and frustrated with the service I have received from . This has been an ongoing issue since last year, and it has now reached a point where I feel completely bul**** and financially prejudiced.

After being retrenched, I attempted to cancel my WiFi subscription due to financial hardship. Instead of assisting me, Rain convinced me to enter into a “promise to pay” arrangement without clearly explaining that my service would remain active and continue accumulating charges. This was misleading and unfair.

I have not used their service for months, yet my outstanding balance continues to grow. Despite multiple attempts to cancel, I am repeatedly told to make payments instead of being assisted with cancellation.

The most shocking part is that Rain is now attempting to debit my bank account on a DAILY basis. This has resulted in repeated bank charges and unnecessary financial strain. This behavior is nothing short of harassment.

This is a clear violation of the , particularly my right to cancel a service and to be protected from unfair and unreasonable business practices.

I have now formally demanded:

- Immediate cancellation of my account - Immediate stop of all debit attempts - Review and correction of my balance

If this matter is not resolved urgently, I will escalate it to the and , and pursue further legal action.

Consumers deserve transparency, fairness, and respect — none of which I have received from Rain.

I strongly caution others to think twice before dealing with this company.