ZK
Zamokuhle K
1 reviews | Active since Nov 2025
15 Mar 2026, 17:33
Very bad service
It been 7 days without networking connection, no support from rain , no assistance at all , they keep on saying when they call me to reboot the route , move it to another location which I done it numerous times but no other action or solution from them , their technical team their just don't have solutions, my subscription this month is wasted cause I must buy data and airtime to call rain and they sometimes promise to call me but they don't
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
15 Mar 2026, 17:57Hi Zamokuhle,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply15 Mar 2026, 17:57
Official
Hi Zamokuhle,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
ZK
Zamokuhle K's updateReviewer Update
15 Mar 2026, 18:03Even last week you promised to be in touch and resolved still nothing done , still no connection still , so I have accepted that you are unable to provide any solution
ZK
Zamokuhle K's update15 Mar 2026, 18:03
Reviewer Update
Even last week you promised to be in touch and resolved still nothing done , still no connection still , so I have accepted that you are unable to provide any solution
ZK
Zamokuhle K's updateReviewer Update
15 Mar 2026, 18:18Not interested anymore in your calls cause in those cause you won't provide any solution , instead you will tell me to reboot and unplug the router which I been doing it , all I want my connection back that all from rain , this rebooting, move the router to other locations around the house no working at all, provide another solution
ZK
Zamokuhle K's update15 Mar 2026, 18:18
Reviewer Update
Not interested anymore in your calls cause in those cause you won't provide any solution , instead you will tell me to reboot and unplug the router which I been doing it , all I want my connection back that all from rain , this rebooting, move the router to other locations around the house no working at all, provide another solution
ZK
Zamokuhle K's updateReviewer Update
15 Mar 2026, 19:03I been doing that , pressing and holding , it switch of and on than It will say upgrade, testing network than no connection, so it not working all this steps, you can call me , but rain obviously don't have solutions for their network
ZK
Zamokuhle K's update15 Mar 2026, 19:03
Reviewer Update
I been doing that , pressing and holding , it switch of and on than It will say upgrade, testing network than no connection, so it not working all this steps, you can call me , but rain obviously don't have solutions for their network
ZK
Zamokuhle K's updateReviewer Update
15 Mar 2026, 21:54So disappointed on rain , the inconvenient cause by rain but anyway I hope my cancellation will be done successfully
ZK
Zamokuhle K's update15 Mar 2026, 21:54
Reviewer Update
So disappointed on rain , the inconvenient cause by rain but anyway I hope my cancellation will be done successfully