PP
Pieter P

1 reviews | Active since Feb 2016

17 Dec 2024, 13:31

Very bad Service

On 09/12/2024 I called Rain for the relocstion of my wifi Router and signal finder on the roof , , have followed up on wednesday and friday all the call centre agents are saying they have reffered the call to tje technical department , well a week has gone past and still no Rain ,

Reference Number: ***2 Reference Number: ***2 Reference Number: ***0 Reference Number: ***4

I need someone from Rain to come and assist

0
Replies (2)
Rain
Rain's reply17 Dec 2024, 13:40
Official
Hey Pieter,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.
PP
Pieter P's update18 Dec 2024, 20:15
Reviewer Update
A whole day psssed and no Rain , this is unecceptable